This page is 99jilifor all players. Responsible gaming is not a sign of weakness — it's the mark of a smart player.

01 What Is Responsible Gaming?

Responsible Gaming (Responsible Gaming) means gaming or betting in a way that stays enjoyable without negatively affecting other areas of your life — family, work, health, or finances. It's not about restriction; it's about finding the right balance.

99jiliWe believe gaming should be a form of entertainment — much like watching a film or playing a sport. But like any leisure activity, moderation is key. When gaming stops being enjoyable and starts causing stress or financial strain, that's when it becomes a problem.

Online gaming is growing fast in Bangladesh. Millions of people every day 99jilispending time on a platform like . Every member of this community deserves to be healthy and happy — and that's exactly what our responsible gaming program is here for.

Responsible gaming rests on three core principles: Know Yourself, Setting Limits, and Getting Help When You Need It. Players who stay mindful of these three things will always remain in control, no matter the situation.

Keep in mind: Gaming should be about fun — not a way to make a living. If you ever find yourself thinking "I have to win that money back", take a step back.

02 Signs of Problematic Gaming

Most people don't realize when their gaming is slipping out of control. Watch out for the following signs:

Behavioral Signs

  • Chasing losses with more bets
  • Spending more time and money than budgeted
  • Hiding your gaming from family or friends
  • Inability to Stop Playing
  • Borrowing money or going into debt to fund gaming

Psychological Signs

  • Feeling restless or irritable when you're not able to play
  • Thinking about gaming constantly
  • Gaming to relieve stress
  • Losing focus on work or family
  • Repeated failed attempts to stop gaming

If you recognize some of these signs in yourself, don't panic. Having the courage to acknowledge it is already the most important step. 99jiliOur support team is available around the clock.

03 How to Set Limits

99jili Log in to the platform and set any of the following limits at any time from the Settings menu:

1
Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis.

Used60%
2
Bet Limits

Set a maximum amount per single bet to avoid taking on too much risk.

Used35%
3
Loss Limit

Once a set loss threshold is reached, your session or account will automatically pause.

Used20%
4
Session Time Limit

Set a time limit before you start playing. You'll receive an alert when your session is up.

Used50%
5
Reality Check

You'll receive periodic on-screen reminders showing how long you've been playing.

ActiveYes
6
Withdrawal Delay

Wait 24 hours before withdrawing your winnings — so you don't rush to spend them right away.

Delay24 Hours
Limit reductions take effect immediately. However, increasing a limit requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions in the moment.

04 Self-Exclusion & Breaks

Sometimes, a little distance is what you need. 99jiliSelf-exclusion on means voluntarily suspending or permanently closing your own account. It's a powerful tool for protecting yourself.

You can choose the duration of your self-exclusion period:

  • Short-Term Break: 1 day, 7 days, or 30 days — take a short break to clear your head.
  • Extended Break: 3 months or 6 months — for more serious situations.
  • Permanent Closure: If you feel gaming is no longer right for you, your account can be permanently closed.

During Self-Exclusion 99jili No promotional messages will be sent to you. You will not be able to log in until the exclusion period ends. This period cannot be shortened once set.

To self-exclude, go to Settings > "Responsible Gaming" > "Take a Break". Or you can email our support team directly.

05 What Parents Should Do

If there are children in your household, it is the parent's or guardian's responsibility to restrict their access to online gaming platforms. 99jili Strictly follows an 18+ policy, but technology is not always perfect.

As a parent or guardian, here's what you can do:

  • Use parental control software in your browser (e.g., Google Family Link, Qustodio).
  • Keep devices password-protected and talk to your children about online safety.
  • Your 99jili Never share your account login details with anyone.
  • If you have any concerns, contact us at support@99jili.ws — we will take the necessary steps.
Keep in mind: If you believe a minor is using 99jili, please notify us immediately. The account will be investigated and appropriate action will be taken.

06 Help & Resources

Gaming addiction is a mental health condition — not a character flaw. With the right support, recovery is entirely possible. 99jili We do not provide direct treatment, but the following resources may be helpful:

  • 99jili Support Team: 24/7 live chat or support@99jili.ws — for account limits, exclusions, or any other assistance.
  • Mental Health Services: You can contact the National Mental Health Helpline in Bangladesh at 16789.
  • Loved Ones: Talk to family and friends — they are your greatest source of strength.
  • Professional Counselors: Seek help from a licensed psychologist or counselor.

Asking for help isn't a weakness — it takes courage. The sooner you reach out, the sooner you can get back to living normally.

07 Self-Assessment Questionnaire

Read through the questions below to assess yourself. If you answer "Yes" to more than 3, it would be worth speaking with our support team.

Self-Assessment Checklist
1
Do you sometimes play for longer than you originally planned?
2
Do you feel the urge to keep betting to "win back" your losses?
3
Has gaming caused any problems at home or at work?
4
Have you ever borrowed money or dipped into your savings to cover gaming costs?
5
Do you feel restless or irritable when you're not gaming?
6
Do you hide the truth about your gaming from people close to you?
7
Do you game to cope with stress or loneliness?
8
Have you tried to stop gaming but couldn't?
If you answered "Yes" to 3 or more questions, please support@99jili.wsto reach us. We don't judge — we're just here to help.