01 Introduction
99jili One of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe trust and transparency are the foundation of any lasting relationship — and this Privacy Policy reflects that commitment.
This Privacy Policy explains how 99jili What data is collected, how it is collected, what it is used for, and what rights you have over your information. When you 99jiliWhen you register, or use our website or mobile app, the terms of this policy apply automatically.
We understand that many people are cautious about sharing personal information online. That's why we commit to upholding the highest industry standards in data protection. If you have any questions, feel free to reach out to us at any time.
02 What Information We Collect
99jili We only collect information that is necessary to deliver the platform's services properly. We do not ask for anything beyond what is needed.
Information Collected Directly From You:
- Personal Identity: Full name, date of birth, gender
- Contact Information: Mobile number, email address
- Account information: Username, password (stored in encrypted form)
- Financial Information: Mobile banking numbers (bKash, Nagad, Rocket), transaction history
- KYC Verification Details: National ID number or passport (where required)
Automatically collected information:
- Device Information: Device type, operating system, browser version
- Network Information: IP address, internet service provider
- Usage Information: Games played, time spent, and betting patterns
- Location data: General geographic location (not precise GPS)
- Cookies & Tracking: Session cookies, preference cookies
03 How Your Information Is Used
99jili Your information is used for specific purposes only. Each purpose is clearly outlined below:
| Purpose | What Information Is Used | Basis |
|---|---|---|
| Account Creation & Management | Name, mobile number, email address | Contractual requirements |
| Payment Processing | Mobile banking details | Contractual requirements |
| Identity Verification (KYC) | NID/Passport details | Legal obligations |
| Fraud prevention | IP address, device, and transaction details | Legitimate Interest |
| Customer support services | Contact & account information | Contractual requirements |
| Sending promotional offers | Email address, mobile number | Your Consent |
| Service Improvement & Analytics | Usage data, cookies | Legitimate Interest |
You can unsubscribe from promotional messages at any time. However, we cannot stop sending transaction-related alerts, as these are essential for your account's security.
04 Data Sharing & Disclosure
99jili never sells your data. However, in certain circumstances, limited information may be shared with trusted third parties:
- Payment Processors: Only the minimum information required to process transactions via bKash, Nagad, or Rocket is shared. Each of these providers has its own privacy policy.
- Game Software Providers: Only session data is shared with software partners for slots or Live Casino games — never your personal identity.
- Law Enforcement: If required by government authorities or a court under Bangladeshi law, we may be legally obligated to provide your information.
- Anti-Fraud Services: Limited technical data may be shared with specialized fraud detection services.
Before sharing data with any third party, we verify that they uphold the same privacy standards we do. No third party receives your information without a data processing agreement in place.
05 Cookie Policy
99jili's website and app use cookies. Cookies are small data files stored on your device that make the platform smoother and more personalized.
Cookies we use:
- Essential Cookies: Used to maintain your login session and ensure security. Disabling these cookies will prevent the platform from functioning properly.
- Preference Cookies: To remember your language, theme, and other preferences.
- Analytics Cookies: To understand which pages are most visited and where issues may arise. This data is statistical and cannot be used to identify individuals.
- Security Cookies: To protect against CSRF attacks and fraudulent activity.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause issues with login and payments.
06 Data Security Measures
99jili We follow industry-leading technology and practices to keep your data secure. Here's a brief overview of our security framework:
- SSL/TLS 256-bit Encryption: All data transfers across the website and app are encrypted.
- Password Hashing: Your password is never stored directly — only a bcrypt hash is kept.
- Two-Factor Authentication (2FA): OTP verification at login can be optionally enabled for your account.
- Regular Security Audits: Third-party experts regularly audit our systems.
- Firewall & DDoS Protection: Advanced security measures at the server level.
- Staff Training: Our team members receive regular training on data protection.
07 Data Retention
99jili Your data is not kept longer than necessary. Retention periods vary by data type:
- Account information: For as long as your account is active. Up to 5 years after account closure (for legal purposes).
- Transaction Records: 7 years, as required by financial regulatory authorities.
- KYC Information: 5 years after account closure.
- Session Logs: 90 days.
- Analytics Data: Up to 2 years in anonymized form.
- Support Conversations: 2 years after resolution.
After the designated retention period, your data is either permanently deleted or anonymized so that you can no longer be identified.
08 Your Rights Over Your Data
99jiliYou have several important rights over your personal information in relation to your account with
- Right to Know: You have the right to know what information we hold about you, where it is stored, and why — and we are obligated to provide that information upon request.
- Right to Rectification: If any of your information is inaccurate, you may request a correction.
- Right to Erasure: Under certain conditions, you may request that your personal data be deleted (the "right to be forgotten").
- Right to restrict processing: In certain cases, you may request that we limit the use of your information.
- Right to Portability: If you'd like your data in a standard format (such as CSV), we'll provide it upon request.
- Right to Object: You may object to your data being used for marketing or profiling purposes.
- Right to Withdraw Consent: Any information provided based on consent may be withdrawn at any time.
To exercise any of these rights, email us at support@99jili.ws or contact us via live chat. We will respond within 30 days. Please note that we may be legally or financially obligated to retain certain information.
09 Privacy of Minors
99jili Strictly follows an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18.
If a parent or guardian believes their child has accidentally 99jilihas registered, please contact us immediately. We will close that account and delete all associated data.
Our commitment to protecting minors: Responsible Gaming Detailed instructions are available on the page.
10 Privacy Policy Updates
Due to technological, legal, or business reasons 99jili This Privacy Policy may be updated from time to time. For significant changes, we will notify you in advance:
- Via in-platform notifications
- By sending a message to your registered mobile number or email
Continued use of the platform after any changes will be considered acceptance of the updated policy. You can always check the "Last Updated" date at the top of the page to see when the most recent changes were made.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: support@99jili.ws
- Live Chat: Available 24/7 via website or app
- Response Time: Typically within 24–48 hours
We take every request seriously and are always committed to protecting your privacy.