99jili FAQ — All Your Questions Answered Here

Only one account per person is allowed. Creating multiple accounts may result in all of them being suspended and any funds forfeited. If you have an issue with a previous account, please contact support.

Forgot Password Login Page Go to the OTP tab, enter your registered mobile number, and log in using the OTP code. Then create a new password from Account Settings. If you still have trouble, email support@99jili.ws.

Yes, KYC (Know Your Customer) verification is required before you can make a withdrawal. Simply upload a clear photo of your NID or passport along with a selfie to complete the process. Verification is typically completed within 24 hours.

Five consecutive failed login attempts will temporarily lock your account for 15 minutes. For a long-term lock or permanent suspension, email support@99jili.ws with the details. We typically resolve issues within 24 hours.

99jili currently supports the following deposit methods:

• bKash — both Send Money and Payment
• Nagad — both Send Money and Payment
• Rocket — Send Money
• Bank Transfer — to selected banks

For more details, visit our Payment Page here.

The minimum deposit is just ৳100 BDT. Maximum deposit limits vary by method — bKash and Nagad generally allow up to ৳50,000 BDT per day. Bank transfers have higher limits. For exact details, Payment Page here.

Deposits via bKash and Nagad typically arrive in your account within 1–5 minutes. Rocket and bank transfers may take up to 15–30 minutes. If more than 30 minutes have passed, contact support with your transaction ID.

Withdrawals from verified accounts are typically processed within 15 minutes to 24 hours. First-time withdrawals may require additional verification, which can take up to 24 hours. The minimum withdrawal amount is ৳500 BDT.

99jili does not charge any fees for deposits or withdrawals. However, your mobile banking provider or bank may apply their own service charges — that is their own policy.

New members receive a welcome bonus on their first deposit. The bonus amount and terms may vary over time. The bonus is credited automatically once your first deposit is made after registration. Register Now and claim your bonus.

Log in to 99jili every day to earn your daily login bonus. The bonus amount increases the more consecutive days you log in. Bonuses are credited directly to your wallet and can be used on any game.

Yes, most bonuses come with a Wagering Requirement — meaning you need to place bets totalling a set multiple of the bonus amount before you can withdraw. Each bonus has its own terms, so make sure to read them carefully before claiming.

Yes, you can earn a referral bonus by inviting friends or acquaintances to 99jili. You'll find your referral link in the Profile section of your account. Once the person you invited registers and makes their first deposit, the bonus will be credited to your account.

99jili offers a massive game library:

• Slot Games — Video slots with thousands of themes
• Live Casino — Baccarat, roulette, and blackjack with real dealers
• Sports Betting — cricket, football, tennis
• Lottery — various lottery types and quick wins
• Fishing Games — fun arcade fishing games

For more details, see our Games Page।

Yes, all games on 99jili use RNG (Random Number Generator) technology verified by accredited third-party auditors. This ensures every outcome is completely random and fair. Live games feature real dealers, adding an extra layer of transparency.

The Sports Betting section on 99jili covers cricket, football, tennis, badminton, kabaddi, and much more. You can also bet on popular tournaments like the IPL, BPL, FIFA World Cup, and others. For more details, Sports Betting Page here.

Head to the Lottery section on 99jili, pick the lottery you want, buy a ticket, and wait for the draw results. Some lotteries give instant results (scratch card style), while others draw at a set time. For more details, Lottery Page Visit.

If you lose connection during a game, your session is automatically saved. Once you reconnect, you can continue right where you left off. For slots, if the connection drops mid-spin, the result is recorded on the server and will be visible when you log back in.

Yes, 99jili uses SSL encryption to keep all your data secure. Your personal information and payment details are never shared with third parties. To read our full privacy policy, Privacy Policy Page here.

Go to Account Settings → Security and enable Two-Factor Authentication. You'll receive an OTP on your number each time you log in. This adds an extra layer of protection and prevents unauthorized access.

Change your password immediately and email support@99jili.ws. We will investigate your account promptly and temporarily lock it if necessary. To avoid unauthorized logins, only sign in from trusted devices.

You can set daily/weekly deposit limits, session time limits, and bet limits from your account settings. A Self-Exclusion option is also available if you need to take a break. For more information, Responsible Gaming Page here.

Download the 99jili app directly from our Download Page to download. Android users can download and install the APK file directly. iOS users can open the site in Safari and tap "Add to Home Screen" for an app-like experience.

Go to Phone Settings → Security → enable "Install from Unknown Sources". Then tap the downloaded APK file to install. If the problem persists, App Page View the full guide.

The 99jili app runs on Android 5.0 and above, and iOS 12 and above. On older devices, you can still enjoy the full experience by visiting the site through a mobile browser. The full site is also accessible on desktop and laptop.

Older versions generally still work, but some new games or features may not be available. For security, it's recommended to use the latest version. When an update is available, you'll typically receive an automatic notification when you open the app.